I’m not the shyest person you have never met, I love to interact with people, its not all Hayden central vacuums, Miele Cat & Dog and Koblenz floor polishers with me! No Sir! I love the whole human element of not only life, but also of this home called GoVacuum.com.
I know 1st hand how annoying and hard it can be to get an actual human on the phone, not just with females, who for some reason always seem to be busy washing their hair when I try to call them, but in business. I like being able to pick up the phone and reach a company that wants my business, because if they are not there before the sale, they sure won’t be there after when I need service.
That’s why I have to post (with her permission) this email I received from a customer. Yes, it’s us bragging! We show no remorse or shame when it comes to touting our nearly 100% customer rating (perhaps this no shame thing is the reason so much shampoo is being used in my personal life?)! Nonetheless, here it is, a customer and her GoVacuum story…
I recently moved into a new apartment – my first with hardwood floors. Once the boxes were unpacked and it was beginning to feel like home, I was ready to make my floors shine for my housewarming party. I brought out my trusty vacuum cleaner, thinking that by using the hardwood floor setting it could get the job done. To my dismay, I was still left with a film of dirt and a few sticky areas from the previous tenants. What to do…?
Enter: GoVacuum.com! While I was Googling what to do, I came across your website. I read about the Bona hardwood floor mop! I’d used the Swiffer Wetjet in the past so I was familiar with the idea of a spray mop. I called your service center where Michael helped me. He was very polite and courteous, he explained how the mop is an Earth friendly product because the pads are washable, he told me the Bona mop is a step above comparable products. I read how your company is a very trusted one online with reviews and testimonials, plus you had the 60 day return policy with free shipping and it was only $59, so I placed an order with Michael.
I was pleased when I ordered the mop on Monday while out on my lunch break and how I had it the next evening. The first thing I noticed was the surface area of the mop head – it’s large enough that I can clean my floor in half the time that it would have taken with the Swiffer, but it’s still easy to maneuver and I REALLY like how it’s collapsible for upright storage. I’m also very pleased with the microfiber cleaning pad – it leaves my floors spotless without scratching them and can be machine washed up to 300 times! This makes Mother Earth and my wallet happy. Michael said, how Bona’s specially formulated hardwood floor cleaner is also the safer option to use at home, especially around children and pets, he must be right, because they party was great and no people or pets got sick, but they are still tearing up my new apartment and hardwood floors… what more could a active mom ask for?
GoVacuum.com, Michael and Bona are my new BFF’S! Thank you sooooooo much!
I’m always excited to receive an email, thus if you have a GoVacuum story, please email me firstname.lastname@example.org and you never know, it may just become my next blog post!